Cubic Zirconia (CZ) Eye Necklace.
Jewellery care section
Wipe after wear: Use a soft, lint-free cloth to remove oils, sweat, and makeup before storing.
Avoid water: Take your jewelry off before showering, swimming in pools, or doing chores involving harsh cleaning chemicals.
Store separately: Keep each piece in an individual bag or a separate, fabric-lined compartment to avoid scratches and friction.
Keep it dry: Store your jewelry in a cool, dark, dry place, never in a humid bathroom.
Return policy
We strive to provide the best possible products to our customers. However, if at the time of shipment delivery, you feel unsatisfied, please check our policies below for a resolution.
ACCEPTABLE REASONS TO CLAIM A RETURN/EXCHANGE
(to be brought to our notice within 24 HOURS of shipment delivery with an image or an unboxing video)
Manufacturing defect
Damage in dispatch/transit or while delivering
Wrong proportions
Incorrect design
Missing design/piece
The customer can get in touch with our team over Whatsapp, emails to inform us about the above and after we confirm, the defective piece should be sent to our warehouse (with intact packaging/tags) where the shipping charges are borne by the customer. Our team shall dispatch a new, intact piece after a QC .
Any other reasons such as tarnishing of the piece, size issues in rings/bracelets/anklets/earrings , perceived colour differences, customer not liking the design, delays in delivery shall not be entertained.
We encourage the customers to review product descriptions, images and care instructions carefully before making a purchase
We at no given point of time, accept order cancellations, provide a store credit or a refund for your order.
For any questions or concerns, feel free to get in touch with our team. We are available for any assistance!
Shipping
At Nakshatra Silver, we strive to ensure a smooth and reliable delivery experience for every order.
All orders are processed within 1 to 3 working days after confirmation. Once shipped, delivery typically takes 3 to 7 working days, depending on the location. Delivery timelines may vary due to unforeseen circumstances such as logistics delays, public holidays, or regional restrictions.
Customers are required to provide accurate shipping details at the time of placing the order. Nakshatra Silver will not be responsible for delays or non-delivery resulting from incorrect or incomplete address information.
Once an order is dispatched, a tracking link will be shared to help you monitor your shipment. Please note that orders cannot be modified or cancelled after they have been shipped.
Nakshatra Silver reserves the right to use reliable third-party courier services to ensure timely delivery. While we aim to deliver within the estimated timeframe, we do not guarantee delivery dates.
By placing an order with Nakshatra Silver, you agree to the terms outlined in this shipping policy.
Return policy
Shipping